Service Support - Jiangsu FLINT M&T Co., Ltd

Service philosophy:

FLINT has established a high standard service system throughout the pre-sales, in sales, and after-sales processes, providing you with professional services. From the design of solutions, different installation methods, regular maintenance, to the supply of accessories, we will provide you with more cost-effective solutions with better performance

Pre sales: enthusiastic and professional: Provide a detailed explanation of the product's performance characteristics and usage scope to help customers understand FLINT's product services and advantages

On sale: Quality assurance: During the trading process, always think a little more for you, and everything is conducted under the principle of fairness

After sales: Service guarantee

Warranty policy:

The company only provides free repairs for products with quality defects, and the product warranty period is six months. Users must present purchase receipts and warranty cards when requesting warranty, and have them verified by authorized repair centers, otherwise they do not have warranty rights

The following situations are not eligible for free warranty:

Any natural wear and tear (such as rotor commutator diameter wear exceeding 0.2 millimeters), human damage caused by improper use of overload work clamps, nickel cadmium, nickel hydrogen and other non lithium battery and other accessories, etc., and damage caused by improper transportation after sale, failure to use original spare parts and accessories as required, and replacement of any self modified or disassembled product seals, carbon brushes, and consumable accessories that are prone to wear and tear

National unified technical service hotline:

+86-139-0146-5399

Jiangsu FLINT National Unified Service Hotline provides you with comprehensive services such as technical consultation, feedback, application for factory repair, and on-site repair. We will provide you with the highest quality service quickly and professionally